SP
info.sp@questtono.com.br
+55 11 3875 5552
Avenida Pompeia, 723
Vila Pompeia
NY
info.ny@questtono.com
+ 1 646 352 3609
19 Morris Ave, New Lab, Building 128
Brooklyn, NY 11205
RJ
info.rj@questtono.com.br
+55 21 97211-0658
Rua Ataulfo de Paiva, 1251, sala 309
Leblon

CASES

Bitterness transforms us


Tônica Antarctica

branding

consumer goods


food&beverages

research


visual identity

It was time to reposition Tônica Antarctica beverage through human-centered design

"What does it mean to be a grown-up?" was the first of many conflicts embraced by this project

Tônica Antarctica is Brazil’s first tonic water. Launched in 1914, it is a best-selling brand but, however its long lifespan called for a contemporary reinvention.

During an extensive research process of in-depth interviews and contextual immersion, we spoke to young adults and found out that learning how to taste and appreciate bitterness is the result of a palate development. This is part of a deeper personal movement in which personal interests change as adult life begins.  

Amidst chasing after dreams and having few time to achieve them, the ambition for independency and eminent responsibilities, the transition to adulthood can be frustrating. But for those who remain open to learn and change, a sense of accomplishment can be found in a more genuine (and less painful) way.

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Based on this discovery, we came up with a new brand mission: revealing to young adults that tough moments aren’t a source of pain but rather an opportunity for growth and learning. Tônica can inspire people to perceive life as an endless sequence of changes, not of rewards. The idea is synthesized by the tagline “bitterness transforms us”, associating Tônica’s distinctive flavor to this specific cultural tension on people’s lives.

“Tônica Antarctica is a centenary brand that had never done anything in terms of branding and communication. The idea behind this renewal is to bring forth the brand’s emotional appeal, getting closer to young adults again. Questto|Nó is a very visionary and attentive company that worked with us during the whole process of rebranding, including the new visual identity and touchpoints.” Isa Aniceto, Innovation Manager on Soft Drinks

Over a period of 5 months working with Ambev’s Innovation Team, we analysed the brand and proposed a solution based on systemic design. The strategy provided a ground for us to create a new visual identity, new packaging and product portfolio. Along the brandbook, we designed an innovation roadmap to support the next steps of brand management for both clients and partners, including activation, communication and experience guidelines.

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